WNS Global Services is conducting a Walk-in Drive in Pune for Customer Support Associates. This opportunity is ideal for undergraduate and graduate candidates looking to begin their careers in the Business Process Management (BPM) and customer service industry.
Job Details
Company: WNS Global Services
Role: Customer Support Associate
Job Type: Full-Time
Drive Type: Walk-in
Location: Viman Nagar Avenue 1, Pune, Maharashtra
Qualification: Undergraduate / Graduate
Experience: Freshers Can Apply
About the Role
As a Customer Support Associate, you will be responsible for handling customer queries and providing effective solutions related to travel services, hotel bookings, insurance products, utility services, and other customer support operations. The role offers excellent exposure to customer interaction, communication, and problem-solving in a professional work environment.
Eligibility Criteria
- Undergraduate or Graduate from a recognized institution
- Good verbal and written communication skills
- Customer-focused approach
- Basic computer knowledge
- Willingness to work in a dynamic environment
Preferred Skills
- Customer Service
- Communication Skills
- Problem Solving
- Computer Basics
- Time Management
- Team Collaboration
- Interpersonal Skills
- Adaptability
Key Responsibilities
- Handle customer queries through the assigned communication channels
- Provide accurate information regarding products and services
- Resolve customer concerns professionally and efficiently
- Maintain high standards of customer satisfaction
- Follow company guidelines and quality processes
- Collaborate with team members to achieve performance targets
Why Join WNS Global Services?
WNS Global Services is a leading global Business Process Management (BPM) company serving clients across multiple industries worldwide. Employees receive structured training, career development opportunities, and exposure to global business operations in a collaborative work environment.
How to Apply
Interested candidates who meet the eligibility criteria can participate in the walk-in drive through the official WNS Careers page.
Important Note
Candidates are advised to carry an updated resume, valid photo identification, and any required educational documents while attending the walk-in drive. Please verify the venue, date, and timings on the official WNS Careers website before visiting.